Delivery

UK Mainland

Standard delivery – £4.95
Orders over £50 – Free Standard Delivery
Next working day delivery  – £6.50  

UK Non-Mainland

Flat rate delivery by Courier – £25

Across the UK we are still experiencing some occasional, unavoidable delays with all delivery services and your order may take longer to arrive than usual.

Standard delivery via Royal Mail is expected to arrive within 2-5 days. If you require your order urgently, please choose the Next Working Day delivery option for same day dispatch on all orders received before 3:00pm.

ORTHOPAEDIC SPECIALISTS SINCE 1847 & TRUSTED SUPPLIER TO THE NHS 

Offering patients and healthcare professionals a guarantee of quality and efficiency.

Total Satisfaction

If you are not entirely satisfied with your purchase, return it to us within 14 days for a prompt exchange or refund.  

Durable Products

The “made in Thuasne” label is based on the company’s capacity to fully control every step in the value chain 

Respect for the Environment

In line with its quest for sustainability, Thuasne has long been actively committed to reducing its environmental impact. 

Amazing service with a smile.

I placed an order with Georgia. Georgia was extremely helpful, knowledgable and very charming. I immediately knew that I was in good hands. Georgia even laughed at my poor joke. Most importantly, I received the ordered item on the next day. No dramas and job done. I would not hesitate in dealing with Thuasne again. 

Amazing company with the best service I’ve experienced !

Amazing company who have delighted me - start to finish . The knee brace has been very effective at preserving my knee and reducing pain . The support staff have been charming and really helpful in replacing a buckle that broke . I cannot recommend Thuasne highly enough ! 

This is what good customer service looks like

I would like to offer my sincere gratitude for the way you dealt with the sizing issue I had with an Action Relief knee brace. To put in context I am a retired pharmacist and and have a good understanding what good customer service looks like The approach by Darcy in helping me resolve the sizing issue exceeded my expectations You were empathetic ,professional and prompt in providing a replacement brace